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129

Maybank Sustainability Report

2014

Product

Stewardship

We have an opportunity to support sustainable economies and provide

access to finance by offering innovative and unique products that can

encourage behaviour andmarket change. Virtually every economic activity

can have an impact on natural and social capital - directly or indirectly

- through the financial services supply chain. These impacts need to be

managed, but they also provide us with newbusiness opportunities.

Our Commitment to SMEs - HowMaybank is Supporting SMEs

In 2014, as part of our SME empowerment programme, we launched

Group’s Inclusiveness and Diversity Agenda (GIDA), which exceeded all

targets set, to support SMEs. That includes over RM230 million under the

Portfolio Guarantee (PG) scheme.

Our commitment to enhance access to financing for all levels of SMEs was

reflected in the PG agreement with the Credit Guarantee Corporation (CGC).

A sum of RM1 billion was set aside to provide financing to viable SMEs under

the PG schemes, a portion of which will be allocated to the Bumiputera

segment, thus making it the largest agreement of its kind to be linked

between CGC and any financial institution in Malaysia. The agreement allows

Maybank to expand its reach to more SMEs, also in sub-urban and rural areas,

where their financing needs are just as high, if not higher.

In line with Malaysia’s National Bumiputera Agenda, we focused on

supporting Malaysian entrepreneurs across the value chain. We provided

loans to Bumiputera mega project contractors and SMEs, and provided

financial literacy programmes and micro-financing for small entrepreneurs

previously outside the formal banking system. We also launched our

multi-year Bumiputera Entrepreneurial Excellence (BEE). In the first

nine months, we have provided funding in excess of RM650 million for

entrepreneurs throughout the country.

We provided further support to SMEs by partnering with the Bumiputera

Agenda Steering Unit (TERAJU) to provide RM600 million in funding to

high-performing Bumiputera SMEs. This partnership expanded the Teras

Fund to RM2.2 billion. This fund, created by TERAJU, will assist SMEs in

obtaining working capital to grow their businesses.

We also formed a partnership with the East Coast Economic Region

Development Council (ECERDC) to provide RM110 million in funding to

east coast entrepreneurs, which is expected to benefit some 2,000 micro-

and small- and medium-sized enterprises in the East Coast Economic

region and Mersing by 2015.

SME Loans Growth (Clean Loan)

In Singapore, we have set up a new Retail SME (RSME) unit to

target small businesses (annual turnover of up to RM53.6 million

and loan exposure of RM5.4 million or less) which account for

around 90% of SMEs in Singapore. Underpinned by a robust

credit scorecard model, this new business segment will serve as

a new engine of growth for Maybank Singapore. We have also

adopted new customer segmentation in Singapore to be aligned

to that of the Group. The move will complement the Branch Single

Captainship model by enabling our branch managers to seamlessly

serve both SMEs and their business owners.

7.5

2014

4.9 6.0

2012

2013

billion

RM

RM

RM

billion

billion

Through PR1MA (PR1MA Corporation Malaysia), we help support

the dreams of many young people to own their first homes.

PR1MA was established under the PR1MA Act 2012 to design,

build, and offer high quality housing for middle-income urban

residents. PR1MA homes come in various types and sizes. With

prices ranging from RM100,000 to RM400,000, members of

the community are now able to reside in strategic locations

throughout the country. PR1MA homes are offered to all

Malaysians with an average monthly household income of

RM2,500 to RM10,000.

þ 0D\EDQN JLYHV RXW ƊƊƉƆ ORDQV IRU WKH VHOHFWHG EX\HUV

ancillary fees are taken care of.

þ 3URSHUW\ KROGHUV ZLOO EH DOORZHG WR öUHQW÷ WKH XQLW IRU XS WR ƊƉ

years with an option to purchase after that.

þ 0D\EDQN SURYLGHV ORDQ YDOXHV RI XS WR ƐƉƆ RI WRWDO LQFRPH

for monthly payment of the property.

þ 7KHUH DUH SODQV WR JLYH RXW VPDOOHU ORDQV IRU WKH SURSHUW\

holders, such as loans for renovation.

G4-EC8, G4-PR1, G4-PR3