Maybank Sustainability Report 2014

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Maybank Sustainability Report 2014
This annual Sustainability Report (SR) is a review of the progress we made in 2014,
issues of importance to us, and our future aspirations. It is to be read alongside our
Annual Report 2014.
In this report, we review our activities in 2014 and provide details of our
commitments, goals, and priorities in making our operations consistently
sustainable. Our report articulates what we mean by sustainability and
how we incorporate sustainability in all areas.
Our mission to humanise financial services continues to guide our work.
As in 2013, the report has been prepared in accordance with the GRI
G4 Sustainability Reporting Guidelines ‘in accordance’ option Core. The
report has been externally assured by SIRIM.
G4 has guided us to move beyond data collection and management, and
we are now moving towards measuring outcomes and the impact of our
work. In 2014, we formulated the 20/20 Sustainability Plan to be even
more strategic in our approach and make sustainability a priority across
the Group. The Plan, which has been approved by the Board, sets forth
our commitments in the areas of Environmental, Social, and Governance
(ESG). Moving forward, our sustainability report will follow the structure
and indicators set forth in the Plan.
As we continue to grow in ASEAN, our footprint increases. We recognise
the challenges of this journey and are constantly looking for new ways
to measure our impact and report on it. As far as possible, we have also
identified gaps in our key priorities and what we are doing to achieve them.
FEEDBACK
We welcome your comments, thoughts and remarks, which should be directed to:
Group Corporate Affairs & Sustainability
Malayan Banking Berhad
11th Floor, Menara Maybank, 100, Jalan Tun Perak, 50050, Kuala Lumpur, Malaysia
Tel: 03-20708833 Fax: 03-20722504
Email:
This sustainability report is available on the web at
Scope
The report covers Maybank, all subsidiaries, and regional offices. It does
not include outsourced activities, joint ventures, and suppliers. We have
attempted to report on all issues that are material to Maybank.
Reporting Period
This report, which is produced annually, covers the period from January
1, 2014 to December 31, 2014 (Fiscal/Financial Year 2014). For selected
performance indicators that have been historically tracked, we have
included data from the past two years. Significant restatements of data
compared to prior years are noted in the section where they appear.
Audience and Distribution
This report will be made available to shareholders and key stakeholders
including business partners, regulators, industry groups, media, and the
community. It is also available online via our website .
Boundary
The Report refers to the period January 1, 2014 to December 31, 2014
(unless indicated otherwise), and:
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presented for the last three years (unless otherwise specified).
About
This Report
G4-17, G4-18, G4-23, G4-28, G4-29, G4-30, G4-31, G4-32, G4-33