15
Maybank Sustainability Report
2014
Our People
Build the most engaged and inclusive
workplace to help us connect with
customers and make better, more
informed decisions for our business.
Community
and Citizenship
To deliver long-term value for the
community and environment by being
the region’s most impactful corporate
citizen.
Access to
Products and Services
Integrate ESG considerations into
our products and services by 2020
in order to practise responsible
financing, promote financial
inclusion, and help our customers
build financial capability.
The three pillars serve as a guide in our efforts to achieve targets set out across the 10 commitments.
We want to use our skills and experiences to make a differences through value creation -
for
our employees
,
customers
,
partners
,
regulators
and
shareholders
.
LEAPING AHEAD through the
20/20 Sustainability Plan
Our comprehensive 20/20 Sustainability Plan not only defines our focus
areas, it also is a framework to manage sustainability issues and meet
stakeholder expectations. We want to create long-lasting meaning and
value across the workplace, marketplace, environment, and community in
ways that are globally significant and yet locally relevant. Achievement of
these goals and the realisation of our value proposition contribute to our
business competitiveness and ensure that we maintain our social licence
to operate.
We have moved from focusing on corporate giving and philanthropy
towards what we believe is the best approach to sustainability - where
ESG practices are embedded systematically across our business. At the
same time, we want to avoid static reporting based on yearly targets and
simple indicators. An approach focusing on impact and results will make
sustainability practices more transparent and manageable, and will help us
build alliances as well as nurture innovation.
All this has been a steep learning curve, and with our new 20/20
Sustainability Plan, we will continue to push our programmes deeper into
the core of our business with clear monitoring and tracking.
In 2015, we will be able to provide achievements across the 10
commitments outlined by the Plan. Although the 10 commitments are to
be implemented by different departments, and, in turn, address varying
stakeholder priorities, they all support the three pillars. We want to open
pathways to new thinking and collaboration with stakeholders.
Executing the Plan is expected to take five years and we are committed to
report our progress through our annual Sustainability Report (SR).
Sustainability Governance,
Reporting and Engagement